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FA

  • Work Experience

  • 2013 - Present

    IT & Business Methods Manager

    - Hamadanian Charity Foundation Holding

    Experience: Leading the IT team; developing and implementing IT strategies; deploying information systems, office automation, and BPM; managing various IT projects; consulting senior managers on IT adoption and innovative solutions; supervising projects and IT team performance and providing necessary training; developing and managing the IT budget and optimizing costs.
    Related Responsibilities: Member and secretary of the holding's Strategic Transformation and Planning working group, Process System Deployment working group, and Website Design and Development working group.
    Projects: Business Intelligence and Holding Performance Evaluation, Office Automation and BPM, Process System, Comprehensive Charity System, Comprehensive Employee Attendance System, and Office Automation Messenger.

  • 2010 - 2013

    IT Specialist

    - Hamadanian Charity Foundation Holding

    Experience: Designing, implementing, monitoring, and maintaining IT infrastructure (LAN/WAN, Windows servers, virtualization, VoIP, UPS). Managing security policies, backup, and recovery. Providing MIS support and training. Web development and content creation. Database management and custom report development with T-SQL. Hardware, software, and network support.
    Projects: IT and communications infrastructure for the office building, Design and implementation of the holding's data center, and Preparation of management reports and dashboards.

  • 2008 - 2010

    Executor of Advanced Skills Plans and Programs

    - Isfahan Provincial Technical and Vocational Training Organization (TVTO)

    Experience: Developing national job and training standards (in computer and electrical fields), launching advanced skills development centers, and educational management including selecting contractors, arranging contracts, and supervising advanced skills training.
    Related Responsibilities: Member of the monitoring group for public training centers and a judge at the National Skills Competition (Computer).
    Projects: Project manager for equipping and launching 3 Advanced Skills Development (ASD) centers and developing 4 national job and training standards.

  • 2006 - Present

    Web Developer, Graphic Designer, and Multimedia Project Executor

    - Freelance

    Experience: Designing and implementing corporate and e-commerce websites, website optimization for search engines (SEO), designing visual identity for brands, and producing and editing various multimedia content.
    Some Projects: Holding's website, holding's web-based financial control system, internal portal, visual identity for 4 subsidiary companies, winning design for the Ashura symbol, Traffic Culture computer game, and multimedia software for the TVTO research office.

  • Education

  • 2013 - 2015

    M.Sc. in IT Management

    - E-Business

    Shahid Beheshti University, Tehran

    Thesis: Measuring the Service Quality of Internet Banking in Bank Mellat [Excellent Grade]

  • 2009 - 2012

    M.Sc. in Public Administration

    - Finance

    Islamic Azad University, Dehaghan

    Thesis: Factors Affecting the Liquidity of Gold Coin Futures Contracts in Iran Mercantile Exchange [Excellent Grade]

  • 2002 - 2005

    B.Sc. in Electrical Engineering

    - Power

    Islamic Azad University, Najafabad

    Project: Simulation of Industrial Electronic Circuits with Simulink (MATLAB)

  • Research

  • Scientific-Research Articles

    Identifying Factors Affecting the Quality of Internet Banking ServicesModiriat-e-Farda Journal, 2016

    Solutions for Measuring the Quality of Internet Banking Services1st National Conference on Strategic Management of Services, 2015

    Evaluating the Re-engineering of Aid Processes in Charities with the Sharp-McDermott Methodology6th Conference on Information Technology and Knowledge, 2014

  • Training Courses

  • MCTS: Windows Server 2008 Active Directory, Configuration (Exam 70-640)

    MCTS: Windows Server 2008 Network Infrastructure, Configuration (Exam 70-642)

    MCTS: Windows Server 2008 , Server Administrator (Exam 70-646)

    MCTS: Windows 7, Configuration (Exam 70-680)

    CCNA (Cisco Certified Network Associate)

    CompTIA Network+

    Skilled PLC Operator, Grade 1 (International Certificate)

    Network and Information Security in Organizations Course

    Seminars on Sustainable Competition, Business Environment Analysis, Learning Organization, Transformation Strategies, and Entrepreneurship

  • Managerial Skills

  • Project Management
    Effective Communication
    Strategic Thinking
    Business Process Re-engineering
    E-commerce
    Digital Marketing
    Problem Solving
    Change Management
    Financial Management
    Planning & Organization
    Decision Making
    Conflict Management

  • Software Skills

  • Databases: SQL Server, MySQL, Access, TSQL
    Windows Server & Services: Active Directory, DNS, IIS
    Virtualization: VMware
    Network Management: MikroTik
    Telephony Systems: Elastix, Issabel
    Web Development: HTML, CSS, WordPress, WooCommerce, Joomla, phpBB, PrestaShop
    SEO Tools: Google Search Console, Google Analytics, GTmetrix
    Design: Photoshop, Premiere, Audition, Flash
    Office Tools: Word, Excel, Access, PowerPoint, ToDo, OneNote, Visio, Publisher, Outlook

  • Soft Skills

  • Personal Attributes: Responsibility, discretion and trustworthiness, honesty, self-management, flexibility, continuous effort, and result-orientation.
  • Communication Skills: Customer relations, empathy, active listening, negotiation and bargaining, presentation and public speaking, writing technical correspondence and reports.

  • Memberships

  • Isfahan Province Building Engineering Organization [ 2006 - Present ]

  • Interests

  • Problem-solving and analytical thinking, teamwork and collaboration, communication and interaction with business managers, learning and personal development.